Andre’s Bit: : Mouse Balls

by

Mouse balls.

Hugh Paxton’s Blog forwards this from Andre in Namibia. It refers to mouse balls. Andre always sends us something interesting!

From: Andre Gast

Mouse balls and mouse ball inspector

I don’t know how they wrote this with a straight face. This was a real

memo sent out by IBM to its employees in all seriousness. It went to

all field engineers about a computer peripheral problem. The author of

this memo was quite genuine. The engineers rolled on the floor!

Especially note the last couple of sentences.

"If a mouse fails to operate or should it perform erratically, it may

need a ball replacement. Mouse balls are now available as FRU (Field

Replacement Units). Because of the delicate nature of this procedure,

a replacement of mouse balls should only be attempted by properly

trained personnel. Before proceeding, determine the type of mouse

balls by examining the underside of the mouse. Domestic balls will be

larger and harder than foreign balls.

Ball removal procedures differ depending upon the manufacturer of the

mouse.

Foreign balls can be replaced using the pop off method.

Domestic balls are replaced by using the twist off method. Mouse balls

are not usually static sensitive. However, excessive handling can

result in sudden discharge.

Upon completion of ball replacement, the mouse may be used

immediately. It is recommended that each person have a pair of spare

balls for maintaining optimum customer satisfaction. Any customer

missing his balls should contact the local personnel in charge of

removing and replacing these necessary items.

Please keep in mind that a customer without properly working balls is

an unhappy customer."

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